The list of works required for each maintenance and the frequency of these works are recorded in the service book attached to each sold car. It is intended primarily for service workers who receive your car without knowledge of its characteristic features that arose during operation; they must prepare it for further reliable operation. Your task is to know the scope of work of the service department and make sure that it is carried out. This is very little.
From the very beginning, you should indicate in the application not only the maintenance, but also provide a list of comments that arose during operation, tell about the nature of your "friend". In this case, the service workers will already have a specific idea of what they should pay attention to. And in order to know what happened to the car, you should record all these comments in your notebook - it used to be called a logbook.
Whenever we talk about our car service, it is associated with deception, dishonest work and loss of money.
But we ourselves created this idea. Firstly, when buying a car, we forgot to calculate the cost of its maintenance. And it can be close to the cost of the car. Secondly, when turning the steering wheel, we do not pay attention to everything else, in particular, to what our "friend" is sick with, and we cannot clearly say about his illnesses.
Currently, maintenance enterprises are a whole complex of various services, and the old maintenance stations with their shortcomings are a thing of the past. They have been replaced by diagnostic stands, allowing you to find out the operation of almost any unit of the car. This is highly qualified service personnel who know not only modern cars, but also diagnostic equipment. A modern car service enterprise provides the following services:
- pre-sale preparation;
- warranty service and repair;
- technical maintenance according to service book coupons;
- post-warranty repairs, body work, body painting, engine overhaul;
- anti-corrosion treatment;
- installation of air conditioners;
- installation of gas equipment;
- installation and repair of injection systems;
- full vehicle diagnostics;
- tuning of attachments and electrical equipment;
- installation of alarms and audio systems;
- glass tinting;
- acceptance of used cars in exchange for new ones.
(The information is published on the website: vazbook)
That is, if you purchased a "ten", then this company is able to service it with the most modern diagnostic equipment and, if necessary, adjust it (tune up) and repair it.
"Ten" is a warranty car. According to the warranty regulations at VAZ, the factory warranty for this car is 12 months with no mileage restrictions.
According to the law "On the Protection of Consumer Rights", the buyer is deprived of the right to make claims to the manufacturer regarding the quality of the goods (both during and after the warranty period) in three cases:
- 1. If the cause of the defect is force majeure (earthquake, volcanic eruption, etc.);
- 2. If the breakdown occurred as a result of actions of third parties (hooligans, incompetent mechanics, etc.);
- 3. If damage occurred due to violation of operating rules.
When purchasing a car, the buyer may be asked to sign a contract for the purchase of a "ten", which may include other reasons for which the buyer loses the right to make claims to the factory.
If you have been illegally deprived of your warranty, contact the factory with a claim (by registered mail with notification), demanding that the car's defect be eliminated free of charge and stating that the warranty company refused to do so for such and such a reason (loss of service book, violation of warranty rules that you were not aware of, etc.).
If your claims are not resolved within 20 days, file a lawsuit in the court at your place of residence. It is better to entrust the protection of your interests in court to a professional lawyer.
Engine diagnostics
In the previous sections, the advantages of the fuel injection system were discussed, it was noted that electronic injection allowed to automate engine diagnostics, the data that the sensors provide is received not only by the on-board computer, but also by the diagnostic device, where its parameters are compared with the standard stored in the computer memory, which is installed in the device. The result in a form convenient for analysis is displayed on the monitor, the computer issues a list of possible faults. The diagnostic device does the following:
- processes information coming from the injection system control computer to the diagnostic connector;
- checks the operation of the ignition system; the value of pressure in the throttle space; exhaust gas composition;
- controls the operation of the piston group;
- works in manual mode when it is necessary to analyze the control signal coming from the sensors. And the specialist makes a decision based on its result.